-Reporting to the Testing Site Operational Lead, the Testing Site Navigation Associate makes sure sites are well-prepared to deliver a quality and safe patient experience.
-Navigation Associates administer documents, answer questions, and make sure to disseminate information appropriately.
-Problem-solve in a timely manner and escalate issues to other team members as appropriate
-Communicate with patients in a welcoming and empathetic manner
-Support site-level efforts to maintain a positive patient experience for New Yorkers getting tested for COVID-19.
If you have any questions regarding this position please reach out to me at (212) 548-7131
If you meet the qualifications and are interested in this position please email me your resume at firstname.lastname@example.org with the name of the position you are applying for.
Education & Certifications:
- Associate’s Degree (Community College, MBO)
-English (Speak, Read, Write)
-Spanish (Speak, Read)
-Excellent Written and Verbal Communication